Privacy Policy
Last updated: December 2026
This Privacy Policy describes how Zafo ("we," "us," or "our") collects, uses, and protects your personal information when you use our event management platform.
Please read this privacy policy carefully. By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information You Provide
We collect personal information that you voluntarily provide to us when you register for an account, create events, purchase tickets, or contact us for support.
- Name and contact information (email, phone number)
- Account credentials and profile information
- Payment information and billing details
- Event preferences and attendance history
- Communication preferences and marketing consent
- Device and browser information
- IP address and location data
- Usage patterns and interaction data
Information Collected Automatically
When you use our platform, we automatically collect certain technical information to improve your experience and ensure platform security.
- Browser type and version
- Operating system
- Screen resolution and device type
- Referring website information
- Pages visited and time spent
- Click patterns and user interactions
- Geographic location (general area)
- Language preferences and timezone
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content.
How We Use Your Information
We use the information we collect for various purposes essential to providing and improving our services.
- Provide and maintain our event platform services
- Process ticket purchases and payments securely
- Create and manage user accounts
- Send transactional emails and notifications
- Provide customer support and respond to inquiries
- Analyze platform usage to improve our services
- Prevent fraud and ensure platform security
- Comply with legal obligations and enforce terms
- Send marketing communications (with consent)
- Personalize user experience and recommendations
- Facilitate event discovery and attendance
- Process refunds and handle billing disputes
- Maintain platform performance and reliability
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances.
Service Providers
We share information with trusted third-party service providers who help us operate our platform, including payment processors, email services, and hosting providers.
Event Organizers
When you purchase tickets for an event, we share necessary attendee information (name, email) with the event organizer to facilitate event management.
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
With Your Consent
We may share your information with third parties when you explicitly consent to such sharing.
Legal Requirements
We may disclose your information if required by law, court order, or to protect our rights and safety.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information under applicable privacy laws.
Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
Your Privacy Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your personal data
- Restriction: Limit processing of your data
- Portability: Receive your data in a structured format
- Objection: Object to processing based on legitimate interests
To exercise these rights, please contact us using the information provided in our contact section.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
We will notify you of any material changes by posting the updated policy on our website and updating the effective date.
Contact Us
If you have any questions about this Privacy Policy, please contact us through our contact page.